Pendulum offers two DVDs to use for expectations management. A Time of Transition is an excellent risk management tool for SNFs that is intended to be the first step in an ongoing process of communication with family members/responsible parties. It is produced by the Ohio Health Care Association and Rolf & Goffman Co., LPA.
Setting Realistic Expectations will help answer most families' questions with its honest presentation of life in an assisted living facility. Specifically for ALFs, this DVD educates on the general care and services provided by ALFs. It is produced by Extended Care Products, Inc.