The world is having a conversation, and we want to help you listen!
Pendulum has harnessed the power of listening to online conversations as a way of managing risk using the Scylla System.
Our listening tool monitors public social networking sites in real-time, returning information responsive to specific queries programmed for our clients.
The listening report is a summary of conversations related to your facility across all types of social media. The facility-specific conversations are categorized by sentiment, determining whether or not the thought or mood of a post is positive, neutral, or negative. The report provides insight into where conversations are occurring (e.g., Facebook, Twitter, blogs, or review sites), whether conversations portray you in a positive or negative light, and the volume of conversational activity around your facility.
Scylla can provide real-time trial intelligence, uncovering nuggets of information that may impact trial strategy:
Scylla looks at the big picture but can also report at the individual level. Depending on the jurors' social media footprints, our team can provide in-depth analysis on jurors (in real time), including:
Scylla can provide entity monitoring and create an in-depth profile on the entity. Ongoing monitoring allows your team to find out what is being said about an entity at the center of a case, such as:
The Scylla System can only listen to publicly available conversations and the information those conversations contain. Privacy rules prevent Scylla from obtaining information in violation of a user's privacy settings; however, users' privacy settings are often bypassed when a user posts to a public site.