Services

Consulting

AssistLine

Subscribing clients can call the Pendulum staff of skilled clinicians to ask questions and get resource information pertaining to risk reduction and mitigation of potential losses. AssistLine provides an off-site resource center for questions, references to operational and clinical policy/procedures, regulatory issues, forms, and tracking tools, as well as referral recommendations to insurance agents, carrier claims departments, and carrier legal counsel when warranted. A written protocol is provided to all clients that describes how to access the toll-free number and the expected response time.

Click here to download the Pendulum AssistLine document.

If you are a client contacting the Pendulum AssistLine hotline service, please call (888) 815-8250 or email Assistline.